4.3.4 Safe Intervention Policy |
FORWARD
This draft policy has been developed in order to provide guidance to all staff who are employed by Blackpool Council and who might have occasion to physically intervene in situations that could compromise the safety and well being of children and young people. ( For the purposes of this document, children is intended to always refer to children and young people)
The policy is intended to support and assist all Social Work and Safeguarding Service Authority establishments and settings to:
- review current policies and procedures regarding restrictive physical intervention in order to ensure that everyone, including parents / carers, are clear about their respective roles, duties and responsibilities;
- put in place effective management systems to help guide and support council employees;
- put in place reporting and monitoring systems to ensure that in all establishments and settings that restrictive physical interventions are handled responsibly and safely;
- ensure that all staff who may be required to physically intervene in situations with children, are trained and clear about what to do; (The term 'staff' is used to apply to any Council employee who in the normal course of their duties may be called upon to physically intervene in a situation with a child. The term 'staff is also used to apply to Council approved Foster Carers and Volunteers.)
- specify the Council's approved training provision.
Contents
- Policy Statement
- Guidance: The Legal, Council and Department Context
Appendix 1: Staff conduct when using Restrictive Physical Interventions
Appendix 2: Dos and Dont's in Situations when using Restrictive Physical Interventions
1. Policy Statement
| 1.1 | Purpose |
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| 1.1.1 | This policy applies to all Blackpool Council Children and Young People's establishments or settings, providing a supporting framework to inform the development of good practice guidance in different settings for different professional groups to manage challenging behaviour by children. This includes schools, early years' settings, children's homes, fostering placements pupil referral units and other youth settings and centres. It is intended to result in the minimal use of restrictive physical intervention in all settings and establish the use of restrictive physical intervention as a choice of last resort. | |
| 1.1.2 | Blackpool's CSA is committed to protecting the health, welfare and safety of all staff and children and young people in carrying out their duties and responsibilities. This policy aims to:
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| 1.2 | Definitions |
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| 1.2.1 | Challenging behaviour can be defined in a variety of ways. This policy adopts the following definition: "Severe challenging behaviour refers to behaviour of such an intensity, frequency or duration that the physical safety of the person or others is likely to be placed in serious jeopardy, or behaviour which is likely to seriously limit or delay access to the use of ordinary community facilities." Emerson et al (1987). |
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| 1.2.2 | Behaviour such as physical and verbal aggression, self-injury or which result in damage to the property is commonly, but not exclusively, associated with the term "challenging behaviour". To describe someone as presenting with challenging behaviour depends on the situation the person displaying the behaviour finds themselves in; also the perception of those observing or trying to manage the behaviour or the impact of the behaviour. Behaviours that may severely impair a person's ability to interact with others, and limit community activity, will not be described as challenging if they do not challenge others apart from themselves. | |
| 1.2.3 | A child may be believed to be carrying a knife or weapon or indicate their preparedness to use any implement as a weapon against themselves or others, A weapon can be described as any implement that has the potential to cause harm when not used for the purpose for which it was designed and intended to be used- Screening and searching of pupils for weapons: guidance for school staff Department for Education and Skills, 2007. | |
| 1.2.4 | Restrictive Physical Interventions can be described in different ways. This policy is working towards the following:
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| 1.3 | Values for working with children presenting challenging behaviour |
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| 1.3.1 | Challenging behaviour is neither a new phenomenon nor restricted to a small minority of children and young people. It is a developmental rite of passage that impacts on individuals at different times and with differing levels of intensity. Testing boundaries should therefore be viewed as a natural part of overall development. | |
| 1.3.2 | Every child needs security, achieved through stable and caring relationships and a dependable and predictable environment in order to develop self-discipline and control. The majority of children have this benefit from the support of those people close to them, family, friends, and professionals who work with them | |
| 1.3.3 | Some children have less favourable experiences and may challenge those around them, at times demonstrating behaviours that are unacceptable and, in some cases, dangerous. Some children may have diagnosed conditions, such as autistic spectrum disorders, that may pre-dispose them towards challenging behaviour. It is essential that in these circumstances the relevant staff are fully aware of this and understand the implications on behaviour. | |
| 1.3.4 | Staff working with children need to have clear guidance, information and training available to them in order to adopt best practice in developing appropriate behaviour management procedures and strategies; and to enable them to feel confident in those situations that demand the use of physical intervention. | |
| 1.3.5 | All individuals working within Local Authority establishments have the right to live, learn and work in a safe environment. They have the right to be protected from harm, violence, assault and acts of verbal abuse. All people have the right to be treated with respect, care and dignity, especially when they are behaving in ways that may be harmful to themselves or others and, as a result, require physical interventions from staff. It is intended that this policy will assist staff to act appropriately in a safe manner, so ensuring effective responses in different situations. | |
| 1.3.6 | Restrictive physical interventions should be used in a way that is sensitive to, and respectful of, the cultural expectations of the children and service users and their attitudes towards physical contact. | |
| 1.4 | Principles |
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| 1.4.1 | This policy is based on a set of principles that provides a foundation on which to develop appropriate strategies for physical interventions for children and young people. These are as follows:
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| 1.5 | Ethos |
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| 1.5.1 | It is unlikely that staff will reach the point where they feel comfortable with using restrictive physical interventions on children. This is healthy. A culture where the use of physical intervention is seen as 'no big deal' is much more worrying than one where staff are concerned by its use and want to discuss what happened. Staff, are always in a privileged position and the use of 'force' must always be taken seriously and be open to question and informed by a risk assessment approach in line with Council and departmental procedures. | |
| 1.5.2 | The openness of each establishment or settings monitoring and evaluation of incidents of restrictive physical intervention will be testimony to the commitment to keeping children, staff and all others safe and to ensure that best practice principles are observed in our work addressing challenging behaviour. It is not a means of pinning blame on people | |
| 1.5.3 | The ethos of the establishment is vital to the way in which young people perceive themselves as part of the community. It will determine the extent to which they are able to identify with the community and develop a sense of belonging. As a result it will impact on all aspects of behaviour. A supportive ethos will also be determined by the extent to which staff feel safe and supported in carrying out their duties | |
| 1.5.4 | A reward based rather than a punishment-orientated ethos is more likely to bring about desired behaviour, demonstrating that every child is valued equally with equal access to all services that are provided by the establishment. Similarly the use of any form of force as punishment, as well as being unlawful, is unlikely to induce positive attitudes and behaviour in children and young people. Staff should develop relationships with children based on mutual trust and respect, providing a firm foundation for communicating expectations on individual targets as well as managing all behaviours. | |
| 1.5.5 | All staff should be supported in adopting a positive approach to behaviour in order to build self-esteem and they should work in partnership with those who know the individual children well to:
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| 1.5.6 | This approach will help to ensure that early and preventative intervention is part of the established culture. It should reduce the incidence of extreme behaviours and make sure that the use of physical intervention is rare. Behaviour management strategies should include diversion, de-escalation and negotiation to respond to difficult situations. | |
| 1.6 | Key Practice points for Staff using Restrictive Physical Intervention |
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| 1.6.1 | In some circumstances, the use of restrictive physical intervention could be a breach of the legal rights of the child, leaving individual members of staff open to criminal prosecution or to civil law proceedings. Staff could also be placed in a position that subjects them to proceedings under the Council's Disciplinary Code. Therefore, Staff should be aware of their potential liability, how to ensure that their actions are defendable under this policy and of their duty of care. | |
| 1.6.2 | This policy cannot offer a comprehensive interpretation of the law in this respect but key references can be found in Section 2. Appendix 1 and 2 offer Advice on Staff Conduct When Using Positive Interventions and Dos and Don'ts in Restorative Practice Situations. |
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| 1.6.3 | Duty of Care requires reasonable measures to be taken to prevent harm to children. In some circumstances it may be appropriate to employ certain kinds of physical intervention to prevent a significant risk of harm. For example preventing a child running into a busy road, self-injuring, injuring another person or causing serious damage to property. Wherever practicable, managers should not require staff to work in isolated situations with children whose behaviour is such that the likelihood of confrontation is increased. | |
| 1.6.4 | Careful consideration needs to be given to the use of restrictive physical interventions when a service user is using objects or materials as a weapon and/or are believed to be (where staff have reasonable suspicion) carrying a knive or other weapon. (Powers to search for schools are detailed in Section 2). Staff should always make visual checks for anything a child may be holding that has the potential to cause harm prior to making a physical intervention. | |
| 1.6.5 | If a child uses a weapon in an attempt to harm themselves or others, the organisation recognises that staff have a legal right and responsibility to use reasonable force to protect themselves and others. In some situations, a child may use implements (such as broken glass or tin) to cut and harm themselves. Staff must be aware of the risks of injury and cross infection if attempting to remove such objects and, unless equipped with the appropriate safety gloves and specific training, should avoid any attempt to pull or prize the implement from the individual's hand. | |
| 1.6.6 | Since the nature of aggression and violence can be so unpredictable, there is a risk of contamination from body fluids because of injury. These risks may be as a result of biting, scratching, self-harm such as head banging where damage has caused bleeding, as well as cuts/lacerations. As such, all staff should be familiar with the guidance on Infection Control contained in the Premises, Health and Safety Guidance Handbooks. In order to minimise risks staff should routinely check themselves for any skin lesions and where necessary ensure that an appropriate adhesive cover is applied to minimise the equal risk to the child if they have open cuts or wounds. Staff should avoid wearing unnecessary jewellery since this can scratch and cause injury/bleeding. | |
| 1.7 | Post Incident Support and Management |
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| 1.7.1 | All those parties involved in, or affected by, an incident involving the use of restrictive physical intervention should be debriefed about the incident. This allows children, staff and any others involved to tell their account of the incident and to share their feelings with a person, not directly involved in the incident, in a safe environment. The record of the debriefing will be used by an authorised person to review the incident to ensure that relevant people are supported and enabled to reflect on the incident and any actions required as a result of the incident are carried out. | |
| 1.7.2 | Following an incident it is important to ensure that all parties are checked for any injury and given first aid treatment and if necessary medical treatment. The first priority is for any first aid or health issues to be addressed and to ensure the child and staff member(s) have access to a calming environment. The incident must be recorded and reported according to procedures and except in cases where emergency medical treatment is required; the recording must be completed before leaving the workplace. If the staff member or other adult is distressed, a third party should write down the staff member's statement of events. | |
| 1.7.3 | Both staff and children should be given separate opportunities to talk about what happened in a calm and safe environment. This should not only be applied when an adverse outcome has occurred, it needs to follow all events. | |
| 1.7.4 | The child may need to be accompanied by a supportive adult such as a parent. Careful consideration should be given to the timing of this meeting but it should happen relatively quickly following the incident. The purpose of this discussion is to explore with the child the process of events leading to the use of the restrictive physical intervention. If the child can be enabled to accept some responsibility it may allow exploration of alternative strategies for the child to behave differently. The child may also need emotional support. The person offering this should preferably not have had any involvement in the incident but who knows the child reasonably well, has a working relationship with the child and who this child will perceive as holding some authority and as being fair. This discussion should not address any disciplinary matters that may have contributed to the incident and this should be made explicit. These should be dealt with separately. The content of the discussion should be recorded and signed by the interviewer, the child and the child's representative. | |
| 1.7.5 | The child's parents/careers should be informed of the incident at the earliest opportunity and be invited to support their child. | |
| 1.7.6 | As soon as practicable after the event the staff member, or other adult, should be debriefed about the incident. The debriefing's purpose is to provide an opportunity to discuss the process of the incident, the feelings evoked by the experience and subsequent reaction to the incident and to reflect on practice. The meeting is intended to contribute to the staff member / other adult 'recovery' from the experience and also to consider any issues that may contribute to any future planning for the child involved. | |
| 1.7.7 | If an incident of restrictive positive handling results in a complaint it is essential that the members of staff involved are properly supported along with any witnesses. The investigation of the complaint should be separate from the support of the staff members and witnesses involved. | |
| 1.7.8 | If an incident occurs whilst working in a community setting, staff should ensure that any members of the pubic looking on the incident are reassured and are given a contact number for the establishment so that they may make any comment and address any concerns. | |
| 1.8 | Reporting and Recording |
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| 1.8.1 | There is a clear distinction between reporting and recording. | |
| 1.8.2 | Reporting. Different establishments may have different protocols to achieve this effectively as clearly set out in the establishment / service procedures that need to be written to interpret this policy. Following any use of restrictive physical intervention the incident must be reported immediately by the person responsible for the intervention, to their on-site line manager. Other people that will need to receive a report of the incident;
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| 1.8.3 | As based on the Children's Homes Regulations 2001, it will be the responsibility of the manager of a children's home to ensure that within 24 hours of the use of any form of physical restrictive intervention a written record is made and retained by the establishment that shall include:
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| 1.8.4 | Recording. It is important that all establishments follow best practice guidance in respect of recording and in monitoring restrictive physical interventions and are able to fully contribute to monitoring by the CSA. Following the use of any restrictive physical intervention a full record of the incident should be completed as soon as possible and within 24 hours of the incident. |
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| 1.8.5 | Each establishment or setting will produce and submit a quarterly report to the CSA identifying:
A nil return is required. |
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1.9 |
Management and Evaluation |
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| 1.9.1 | This Policy aims to be consistent with Blackpool Council's overall approach to equality and diversity as set out in their comprehensive equality policy - "All Different, All Equal". This means it will be impact assessed and involve the consultation of children in its development. It also takes into account Blackpool's Local Area Agreement and the priorities of the Children and young People's Plan. | |
| 1.9.2 | All establishments and settings must draft and implement specific guidance to staff consistent with this policy and guidance. An authorised and designated person, governing body or management group, must oversee the implementation of this policy and subsequent specific guidance. Managers must ensure that all employees understand their obligations and liabilities in using restrictive physical intervention to ensure that their actions are defendable. | |
| 1.9.3 | It is essential that managers, who are responsible for services to children, monitor incidents of restrictive physical intervention to ensure that children are protected from any risk of abuse through the improper use of force by staff. (Also see Guidance). | |
| 1.9.4 | Managers responsible for establishments must undertake an assessment of the safety and effectiveness of the use of restrictive physical intervention, as part of the incident report, after each episode and evaluate data on an annual basis to consider any emerging patterns of such interventions relating to individual children, combinations of children, staff members and/or specific times and/or locations. | |
| 1.9.5 | This policy will be evaluated specifically against the following objectives and know it is successful when there is:
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| 1.9.6 | To achieve this all establishments and settings should have well thought out policy and procedural guidance sufficient and adequate to ensure that:
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1.10 |
Complaints |
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| 1.10.1 | Managers must adopt a pro-active approach to complaints to prevent situations escalating. In all instances of a child, parent or other person wishing to make a complaint, or representation, the Council's Complaints' procedure should be followed. | |
| 1.10.2 | Restrictive physical interventions can be of significant concern to different parties. Complaints about the use of restrictive physical interventions may come from the child subject to the intervention, the family, the staff involved, (depending on the nature of the incident, subsequent follow-up, degree of support, adequacy of training etc.), others regarding the nature (or lack of) post-incident debriefing of staff and children directly/indirectly involved. | |
| 1.10.3 | There will be less likelihood of complaints of this nature if an understanding of practice has been developed, the policy on intervention is clear and that those involved are fully aware of the policy prior to engaging in restrictive physical interventions. Where there are complaints the outcome may depend on demonstrating that the principles have been followed. | |
| 1.10.4 | In some cases, staff or others may feel that a restrictive physical intervention has not been appropriate but also feel unable to make representations by the usual routes. In such cases, the CSA will respond to its Disciplinary Code on 'Whistle-blowing", where the observer of an incident feels that:
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1.11 |
Staff Training and Development Strategy |
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| 1.11.1 | It is the purpose of this policy to provide a background of common values and principles and identify approved training providers for all staff training. The training provider approved by the CSA, will be accredited by the British Institute of Learning Disabilities (BILD), to comply with, DOH/DfES joint guidance 2002. This is to ensure that over time the CSA can be assured that staff are managing challenging behaviour and where necessary engaging in restrictive physical interventions, do so from a common framework and with a common set of practice 'tools'. | |
| 1.11.2 | From the adoption of this policy there will be briefings sessions for service managers, Head Teachers, Governors and Staff in order to outlined the legal framework, the policy and the best practice principles and guidance. For staff who require training there will be appropriate accredited training opportunities made available by the CSA. | |
2. Guidance: The Legal, Council and Departmental Context
Legal Terminology
| 2.1 | Staff could find themselves the subject of either civil or criminal proceedings if they do not follow policy and procedures correctly. Currently the law views the use of physical intervention as a trespass against a person on the basis of assault and battery or false imprisonment. |
| 2.2 | An "assault" takes place when a person is in reasonable fear of the use of force. No physical contact is necessary for an assault to have been deemed to have taken place. "Battery" takes place where the direct and intentional use of force is used on another without legal justification. The above are contrary to section 38 of the Offences Against the Person Act 1861. or contrary to section 39 of the Criminal Justice Act 1988. "False imprisonment" occurs when a person is either compelled to move or prevented from moving without lawful justification. It is a common law offence involving the unlawful and intentional or reckless detention of the victim. |
| 2.3 | Whilst assault and battery and false imprisonment can be seen as a trespass against the person, the use of physical intervention (including restraint) can be lawful where the circumstances allow for 'reasonable defence'. |
| 2.4 | Reasonable defence would include Necessity, in certain circumstances, such as the prevention of significant harm to the individual, others or property, a duty of care may mean touching a person without their consent. This may extend to the use of reasonable force in Self Defence or the Prevention of Crime. |
| 2.5 | The basic principles of self defence and the prevention of crime are set out in; (Palmer v R (1971) A.c814; see also (Archbold 19-41 & 19-39); "It is good law and good sense that a man who is attacked may defend himself. It is both good law and good sense that he may do, but only do, what is reasonably necessary." ' A person may use such force as is reasonable in the circumstances in the prevention of crime, or in effecting or assisting in the lawful arrest of offenders or suspected offenders or of persons unlawfully at large." |
| 2.6 | Self-Defence can be used to prevent the unlawful use of force, to rescue another from attack, or to escape from unlawful detention. However staff are seen to be in a privileged position and are expected to anticipate and plan for events, and to retreat at the earliest possibility. |
| 2.7 | There is no legal definition of 'reasonable force' hence it is not possible to clearly set out when it is reasonable to use force, or the degree of force that may be reasonably used. Reasonable force can be used in the prevention of a crime, or the prevention of a breach of the peace. The physical intervention must be relative to the actual or perceived harm and must cease as soon as possible. However, the summary of Circular 10/98 (Dept of Education and Employment Circular) gives some guidance and there are two relevant considerations.
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| 2.8 | Staff must be aware of specific legislative, governmental and council / departmental guidance when deciding whether physical intervention is appropriate. The following is a key selection but is not exhaustive and managers need to be cognisant of developments to ensure that staff practice is up to date. |
Legislation for Duty of Care |
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| 2.9 | United Nations Convention on the Rights of the ChildThe following articles are of particular relevance:
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| 2.10 | Children and Young Persons Act, 1993 |
| The responsibility to ensure that children in the care of staff employed by the local Authority are not neglected or exposed to the risk of unnecessary suffering or injury to health. | |
| 2.11 | Children Act 1989, 22 (3) |
| Places a duty of care on all local authorities and governing bodies of schools to consider pupils' needs as a priority in all their dealings with children and young people and their families and to safeguard and promote the child's welfare. | |
2.12 |
Blackpool Children and Young People's Plan / Local Area Agreement |
| Cognisance needs to taken of these priorities with particular attention to ensuring that children and young people are cared for in secure and stable homes and environments | |
Legislation for use of Physically Restrictive Interventions |
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| 2.13 | Education and Inspections Act 2006 |
A person may use such force as is reasonable in the circumstances for the purpose of preventing a pupil from doing (or continuing to do) any of the following, namely-
This applies to a person who is, in relation to a pupil, a member of the staff of any school at which education is provided for the pupil and may be exercised only where the member of the staff and the pupil are on the premises of the school in question or they are elsewhere and the member of the staff has lawful control or charge of the pupil concerned. It does not authorise anything to be done in relation to a pupil which constitutes the giving of corporal punishment within the meaning of section 548 of the Education Act 1996. |
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| 2.14 | Screening and Searching of Pupils for Weapons: Guidance for School Staff - Department for Education and Skills, 2007 |
| This advises schools in England on the power to screen pupils for weapons without suspicion and includes the statutory power, under the Violent Crime Reduction Act 2006, for head teachers, and staff they authorise, to search pupils without consent, when they have reasonable grounds for suspecting that a pupil has a knife or other weapon. They can search a pupil on school premises or anywhere else where pupils are under the charge of the member of staff conducting the search, such as during an off-site educational visit. When school staff decides to conduct a search under this power, they must comply with conditions specified in the statutory power. A school has power, without any new legislation, to require pupils to undergo screening, when the school does not have reasonable grounds for suspicion. It is not a duty for Schools to use these powers and schools retain the option of calling the police, who may decide to conduct a search. | |
| 2.15 | Children Act 2004, Section 58. This removes the defence around reasonable chastisement. |
APPENDIX 1: Staff conduct when using Restrictive Physical Interventions
Key tips for staff include:
- Avoid threatening body postures (such as standing in front or above the person) and what may be perceived as threatening gestures (such as pointing or waving, arms folded across the body)
- Avoid threatening facial expressions
- Avoid shouting, raising your voice, giving orders or continually repeating requests
- Avoid forcing compliance
- Avoid forceful and unnecessary physical contact
- Avoid making people wait
- Avoid humour (unless you know the person very well and have identified that this is a good distracter for the individual) since this can imply that you do not find the person's feelings important
- Try to use neutral body language and postures. Approach from the side and try to be at the same level
- Try to speak in a clear and calm voice
- Try to provide a number of options or 'opt outs' so that the person feels they have more control over the situation
- Try to prepare in advance and have everything that you or the person needs ready to hand
Try to remember any attempt to avoid a crisis is best for everyone - staff and children.
APPENDIX 2: Some Do's and Don'ts in Situations when using Restrictive Physical Interventions
De- escalating a situation.
Do
- Focus on an outcome which will be safe for all
- Talk calmly, quietly and assertively (if the child is angry, use "voice matching" to lead them to a calmer state).
- Appear confident.
- Express concern and offer help.
- Try to disperse any "audience".
- Actively listen to what the child has to say.
- Advise the child that if you feel it necessary for safety, you will use restrictive positive handling.
- Respect the child and the child's feelings.Be aware of your own body language and posture, use calming movements and consider adopting a posture which reduces your size i.e. sitting, crouching, and moving away.
- Reassure the child that your actions are intended to keep them and others safe.
- Summon assistance from colleagues.
- Be aware of possible implications of gender difference
- Create alternative options "escape routes" for the child.
- Accept support from colleagues.
- Praise and encourage the child as they calm down
Don't
- Shout.
- Appear threatening or intimidating.
- Judge the child, their behaviour or the situation.
- "Corner" the child.
- Try to enforce compliance of "rules" or trivial matters.
When Using Restrictive Positive Handling
Do
- Monitor the child's breathing.
- Talk calmly, quietly and assertively.
- Give the child clear, simple instructions, repeat and reinforce using "broken record" technique.
- Use the absolute minimum degree of force.
- Actively listen to what the child is saying and reflect back with options for the child to demonstrate to you that they are ready to respond to verbal instructions.
- Be aware of your own feelings and be prepared to relinquish management of the situation to a colleague. If this is happening, tell the child and gain their acknowledgement.
- State your expectations about the child's behaviour if released from restrictive positive handling, gain the child's acknowledgement.
- Use restrictive positive handling for the minimum period of time necessary.
- Do debrief following the incident, if possible with a person not involved in the incident.
- Report and record the use of restrictive positive handling immediately.
Don't
- Lose self-control.
- Use Restrictive Positive Handling in a confined area.
- Attempt restrictive positive handling in a moving vehicle.
- Cause pain.
- Put a child face down.
- Sit on child or apply excess weight.
- Restrict the child's breathing or circulation
- Apply neck holds; put pressure on joints or pressure points.
- Ignore the psychological after effects of an incident.
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